Support access
Customer grant requiredAMO support does not have hidden customer-content access from this portal. Real-customer support access remains blocked or manually controlled until customer-admin grants are implemented.
Backup and recovery
Pre-customer gateBackup, recovery, and restore proof are not fully green for confidential customer data. Use synthetic data until database, artifact, secret, and restore gates are approved.
Release source
Review neededCanonical source and release provenance are not fully green. Builds and customer demos must cite the approved source state before broader use.
Customer Manager Overview
Organization-scoped operations, reviews, AI health, and pilot value evidence.
Customer organization scopeWorker app is separateAMO control plane is separateLive vs preview clearly labeled
Adoption and verified outcomes
Last 30 days
Active techniciansVerified outcomes
Conversion signal
Measured pilot evidence
Recent submissions
Newest work awaiting or completing review
| Work order | Technician | Evidence | Status |
|---|
Priority reviews
Items affecting pilot confidence
Pilot Success Dashboard
Adoption, workflow quality, and explicit value signals.
Measured value
Supervisor Reviews
Submitted work, approval context, and verified memory proof in one place.
Submitted outcomes
Nexus-submitted work appears with source and evidence context.
Select a submitted outcome to inspect the draft, evidence, approval state, and memory proof.
AI Processing
Demo readiness, queue health, worker status, quota, and retained past failures.
Team & Invitations
Invite and assign the people required to run the pilot.
Guided Pilot Setup
Configure, test, and launch without engineering assistance.
Organization configured✓
Technicians active23
Assets imported186
Test run passed✓
Data Imports
Preview, validate, and confirm asset or work-order files.
Asset import
Work-order import
Service Configuration
Control evidence, capture, review, and notification policies.
Voice capture
EnabledAvailable to field technicians
Photo evidence
RequiredRequired before submission
Supervisor conflict resolution
EnabledCompare technician and AI interpretations
Executive Pilot Reports
Create an immutable pilot conversion report.
Preview demo data — report generation and exports require sign-in.
Executive Pilot Report — May 2025
Score 78/100 · Promising · Approved by Sarah Johnson